As of early November, the company said that 85 percent of US customers opted to return their phones, with the "majority" of them exchanging their original Note 7 for a different Galaxy phone.
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With the Note 7 dead, you can exchange it for a different Galaxy phone. If you're taking a break from the Galaxy brand, you can get your money back and buy one of these nine Note 7 alternatives instead. Exchange programs may differ by region, but the general rule is to take it back to where you bought it, and check your local Samsung website for more details.
Lithium-ion batteries like this are commonly embedded in phones, which makes them hard to replace. If you own a Note 7, you should power it down immediately and seek to exchange or replace the phone. You really need to return the phone. Turn it off. Have you seen the ridiculous kit Samsung is sending people who need to return this phone? It won't, because you've returned it. But if any electronic device catches fire, try to douse the flames with a fire extinguisher or baking soda.
Water will help, too if the device isn't plugged in. If you don't have those items, try to safely move it to a non-flammable surface and let it burn out. Use gloves or other tools, but keep your skin covered.
Samsung Galaxy Note 7 recall: Here's what happens now
In many regions, Samsung has issued a software update that caps the battery's recharge capacity ; your carrier may also brick your Note 7 or route you to customer service. They really don't want you using it. While Verizon didn't participate in the update , it plans to route every call that isn't to a customer service agent. First you'll want to backup the device. Here's exactly how to back up the Note 7 before returning or exchanging it. Depending where you bought the phone, you can take it to your carrier or retail store for more help saving and transferring the contents to a new device before wiping the Note 7 with a factory reset and retrieving the SIM card.
If you bought the phone directly from Samsung. It isn't clear if Samsung and carriers have changed their policy, but back in September, the window seemed infinite.
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Samsung really, really wants these phones back. In September, the original unit we bought ourselves was easy to return at a T-Mobile store in San Francisco for a full refund not an exchange. Since Samsung directs you to make returns through your initial retailer, the experience may vary by your location. Samsung faces its toughest loyalty test yet. There's always the large-screen Galaxy S7 Edge , which is an excellent phone that's basically the Note 7 minus the stylus, and the S7 , a smaller version of that but with a flat screen.
Samsung takes $10 billion hit to end Galaxy Note 7 fiasco
Try the OnePlus 3T for a great, large-screen handset that costs a whole lot less. A Samsung Galaxy S7 user explains why she doesn't want the S Handset makers are constantly selling us on new phones. How and why do people resist? Galaxy Note 10 The latest rumors, features, and release date Galaxy S10e review: Better biometrics and ergonomics than the S10 Plus Note 9 review: Big battery and superb S Pen experience power productivity The 10 best smartphones you can buy right now.
My Profile Log Out. Join Discussion. Add Your Comment. Mobility Better late than never: Trackpad support is exactly what the iPad needed. Mobility TripIt is giving away six months of its Pro service through the end of March. Please review our terms of service to complete your newsletter subscription. Samsung rolling out Galaxy S20 update with enhancements, including camera improvements Samsung recently launched the Galaxy S20 line, but the Ultra came with some autofocusing issues.
Samsung expects 5G growth despite smartphone market dip from COVID The company said its semiconductor business is also expected to grow, with the memory market beginning to stabilise. A Best Buy salesman told me he wished Apple made the Galaxy S20 Samsung's new phones haven't enjoyed the best reviews. Samsung Display engineers allowed to enter Vietnam without day quarantine Some of Samsung Display's engineers from South Korea have been made exempt from Vietnam's quarantine requirements, but they will work separately from existing personnel.
Samsung chip plant in Korea suffers fire There were no casualties and production has not been affected, Samsung said.
A Samsung Galaxy S7 user explains why she doesn't want the S20 Handset makers are constantly selling us on new phones. This is different than registering your identification documents in line with the tras policy for consumer. I really like the shoes it really is nice the fabric is a plus.
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Samsung Galaxy Note 7 Review: Best New Android Phone
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